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PRODUCT

Safe Pace: sending that protects the health of your number

Your WhatsApp number is a hotel asset. Guest Sender treats it that way: it sends slowly, in human hours, with a warm-up first and automatic brakes.

Why number health matters more than speed

The WhatsApp number of your hotel is where your bookings, your guests and your digital front desk live. If that number loses credibility because it sends like a machine, you lose everything at once: the campaigns, the conversations and the whole channel. That is why the first rule of WhatsApp marketing is not to send more, it is to send well.

Sending well looks like writing like a person. A person does not fire a thousand messages in an hour, does not write at 3 in the morning and does not repeat the exact same text to hundreds of contacts. When a tool does those things, the behavior shows, recipients report it and the number gets flagged.

The Safe Pace is the Guest Sender answer: a set of fixed rules that make every campaign behave like a human conversation. It sends 44 messages a day, one every 15 minutes with random variation, only from 8 in the morning to 7 in the evening local time, inside a prudent monthly quota. And before the first campaign, it requires the number to have 7 days of activity and 15 real conversations. It is not a limitation: it is the reason the channel keeps working month after month.

The six rules of the Safe Pace

Every rule exists for a reason. Together, they make your campaigns look like what they are: messages from a real hotel to real guests.

CADENCE

44 messages a day, one every 15 minutes

Sends go out spaced, one every 15 minutes with random variation so no pattern repeats exactly. A large campaign spreads across several days instead of going out in one burst.

  • At most 44 messages per day.
  • 15 minute intervals with random variation.
  • Large campaigns spread across days.
HOURS

Only from 8 in the morning to 7 in the evening

No message goes out beyond the local hours of your hotel. Your guests receive the campaign while awake and receptive, never in the middle of the night, which is the classic mark of careless automated sending.

  • Local hotel hours, always.
  • No messages in the middle of the night.
  • The guest receives in human hours.
QUOTA

A prudent monthly quota

Beyond the daily limit, the number operates inside a monthly quota designed for its long term health. The goal is not to squeeze the channel in one month, it is to keep it working every month.

  • A monthly limit on top of the daily one.
  • Built for the long life of the number.
  • The channel as an asset, not a consumable.
WARM-UP

7 days active and 15 real conversations

Before the first campaign, the number needs 7 days of activity and 15 real conversations with guests. A number with a history of genuine conversation is a credible number, and that credibility protects every later send.

  • 7 days of activity before campaigns.
  • 15 real conversations as a base.
  • Credibility is built before sending.
VARIETY

Up to 5 variants that break repetition

Every campaign supports up to 5 versions of the message that rotate across sends, plus the name of each guest. Hundreds of identical messages look like spam; hundreds of personal messages look like an attentive hotel.

  • Up to 5 text variants in rotation.
  • The guest name in every message.
  • No send is identical to the previous one.
BRAKES

Automatic pause and automatic opt-out

If the number disconnects or sends start to fail, the campaign pauses on its own before causing damage. And when a guest writes “baja” or “stop”, they leave the audiences instantly. The brakes are not negotiable.

  • Automatic pause if the number disconnects.
  • Automatic pause if sends start failing.
  • Automatic opt-out on “baja” or “stop”.
THE KEY IDEA

A healthy number sends campaigns every month. A burned number never sends anything again. The Safe Pace exists so you always stay in the first group.

Safe Pace against the other ways of sending

Speed gets paid for with the most expensive asset of the hotel: its number.

Guest SenderUncontrolled mass sendingPay per message platforms
Sending cadence44 a day, every 15 minutesBursts of hundreds per hourHigh, paying per delivery
Sending hours8 to 19 local timeAny hourConfigurable, if you remember
Number warm-up7 days and 15 conversationsNoneNot applicable
Brake on failuresAutomatic pauseKeeps sendingDepends on the plan
Opt-out handlingAutomatic on “baja” or “stop”Manual or nonexistentConfigurable
Cost per messageNoneNone, but risks the numberA charge per delivery

Frequently asked questions

Why only 44 messages a day?
Because that cadence, one every 15 minutes with random variation and in local hours, keeps the behavior of the number within what looks like human conversation. The campaign takes a little longer and the number stays healthy.
What if my audience is larger than the daily quota?
The campaign spreads automatically across several days, always inside the 8 in the morning to 7 in the evening window and the prudent monthly quota.
Can I launch a campaign with a freshly connected number?
Not immediately. The number needs 7 days of activity and 15 real conversations with guests before the first campaign. That warm-up builds the credibility that protects the sends.
What happens if my number disconnects mid campaign?
The campaign pauses automatically and does not resume until the number is back online. The same happens if sends start to fail.
Does the Safe Pace also apply to automations?
Yes. Birthday, pre-arrival, post-stay and win-back go out with the same cadence, the same local hours and the same automatic brakes.
Can I turn the Safe Pace off to send faster?
No. The rules are fixed because they protect the most important asset of the channel: your number. One fast day is not worth the risk of losing the entire channel.

Talk to your guests without paying for every message

Book a demo and watch Guest Sender run a campaign with the audiences from your own CRM.