Your guests skip your emails. Their WhatsApp gets read.
Guest Sender sends campaigns and automations to the guests in your own CRM, at a pace that protects your number. No cost per message. And when they reply, your hotel’s AI answers them.
Works with the R2 OS pieces you already use
Pay-per-message platforms charge for every send. With Guest Sender, talking to your guests costs zero per message.
The paid API charges around 3 US cents per marketing message. A campaign to 10,000 guests costs about 300 dollars, every time you send it. And email, meanwhile, sits unopened.
The cost per message of the WhatsApp Business API is public market data; it varies by country and message type.
Recommended for your hotel
Four pieces that work together from day one.
Campaigns
3-step wizard, up to 5 rotating variants, photo or video and each guest’s name.
Learn moreAutomations
Birthday, pre-arrival, post-stay and we miss you. At most one message per guest per period.
Learn moreAudiences
Only guests who already wrote to you, filtered by your CRM Hotelier tags, with a live count.
Learn moreSafe Pace
44 messages a day, one every 15 minutes, only in local hours. Automatic pause and opt-out.
Learn moreAutomations that accompany every guest
Set it up once and the message sends itself, at the right moment. At most one message per guest per period.
Congratulate every guest on their day
On their birthday, your hotel greets them on WhatsApp by name. A touch no email can match, and an open door to their next visit.
- Sends itself, with the guest’s name
- One message per guest per period
- Your hotel’s AI handles the reply
A welcome and extras before check-in
Days before arriving, the guest gets a welcome and the extras they can add to their stay: transfer, dinner, decoration. They arrive with everything sorted.
- Configurable days before check-in
- Offer extras when they are most tempting
- Photo or video of the hotel in the message
The review while the experience is fresh
When the stay ends, ask for the review while the experience is alive and invite the guest to come back. The best time to ask is before they forget.
- Thank them and ask for the review in time
- Invite the next visit
- Metrics on who read and replied
Bring back the guest who stopped coming
After months without a visit, a kind message with a date and a plan brings them back before another hotel wins them. Your guest base is worth more than any ad.
- Configurable months of inactivity
- A personal message, not an ad
- Automatic opt-out if they write stop
Campaigns built in three steps
Pick the audience, write the message and set the pace. Guest Sender does the rest and shows you the results live.
- 3-step wizard: audience, message and pace
- Up to 5 message variants that rotate on their own
- Photo or video, with each guest’s name
- Live metrics: sent, delivered, read, replied
Guest Sender against the two usual paths
| Guest Sender | Pay per message | Email marketing | |
|---|---|---|---|
| No cost per message | |||
| Audience from your own hotel CRM | |||
| Replies answered by AI on the spot | |||
| Number care with Safe Pace | |||
| A channel your guests actually read |
Plans that grow with your hotel
Three clear plans, no cost per message. Book a demo and we tailor the plan to your operation.
Essential
For a hotel launching its first campaigns.
Pro
For the hotel that wants messages on autopilot.
Chain
For groups and chains with several properties.
What hoteliers ask
If you still have a question, message us on WhatsApp and we will reply.
How do you protect my WhatsApp number?
Do I need the WhatsApp Business API?
Who can I send campaigns to?
What happens when a guest replies?
What if a guest no longer wants messages?
How much does each message cost me?
Talk to your guests without paying for every message
Book a demo and watch Guest Sender run a campaign with the audiences from your own CRM.