WhatsApp campaigns for hotels that your guests actually read
Send offers, news and invitations straight to the WhatsApp of guests who already talked to your hotel. No per message cost, with a sending pace that protects your number.
What a WhatsApp campaign for hotels is
A WhatsApp campaign is a message your hotel sends to a group of guests at the same time: a low season rate, the opening of the new restaurant, an invitation to come back. The difference with any other channel is where it lands: in the same WhatsApp conversation where the guest already talked to you, inside the app they open several times a day.
The market solved this in an expensive way. Traditional hotel messaging platforms use the paid WhatsApp interface, which charges for every marketing message delivered: around 3 US cents in Mexico. A campaign to ten thousand guests runs close to 300 dollars, and that cost repeats on every send. Email is cheap, but most guests archive it without opening it.
Guest Sender takes another path. You build the audience with guests who already wrote to the WhatsApp of your hotel, filtered with the tags of your CRM Hotelier. You write the campaign in a 3 step wizard, with up to 5 message variants, a photo or video and the name of each guest. The Safe Pace sends it gradually through the day, and when someone replies, the artificial intelligence receptionist of your hotel answers on the spot. All without a per message cost.
Everything a campaign includes in Guest Sender
From audience to report, every piece is designed so the message arrives, gets read and never burns your number.
You choose exactly who you talk to
Audiences are built only with guests who already wrote to the WhatsApp of your hotel, filtered with the tags of your CRM Hotelier. You watch the count update live as you filter and you can save the audience to reuse it.
- Only guests with real opt-in, never cold lists.
- Filters by CRM Hotelier tags.
- Saved audiences and a live count.
Up to five rotating variants
You write the campaign in a 3 step wizard. You draft up to 5 versions of the message that rotate across sends, attach a photo or a video and personalize with the name of each guest.
- A 3 step wizard, from audience to send.
- Up to 5 message variants in rotation.
- Photo or video plus the guest name.
A sending rhythm that protects your number
The campaign does not blast out at once. The Safe Pace sends 44 messages a day, one every 15 minutes with random variation, only from 8 in the morning to 7 in the evening local time, inside a prudent monthly quota.
- 44 messages a day, one every 15 minutes.
- Only from 8 in the morning to 7 in the evening.
- A prudent monthly quota for your number.
Every reply gets answered on the spot
When a guest answers the campaign, the conversation lands with the artificial intelligence receptionist of your hotel, WhatsMinder, which replies instantly. The campaign marks who replied so you never lose an opportunity.
- WhatsMinder answers in the moment.
- The campaign marks who replied.
- No reply is left waiting.
You know what happened with every send
Every campaign reports sent, delivered, read, who replied and who opted out. With those numbers you decide which variant worked and which audience is worth repeating.
- Sent, delivered and read, in plain sight.
- A list of guests who replied.
- Opt-outs visible to protect the relationship.
Automatic pauses and opt-outs
If your number disconnects or sends start to fail, the campaign pauses on its own. And if a guest writes “baja” or “stop”, they leave the audiences automatically, with nobody having to lift a finger.
- Automatic pause if the number disconnects.
- Automatic pause if sends start failing.
- Automatic opt-out on “baja” or “stop”.
A campaign to ten thousand guests runs close to 300 dollars on platforms that charge per message, and that cost repeats on every send. With Guest Sender the same campaign adds no per message cost.
Guest Sender against the alternatives
Three ways to get the same message to your guests, with very different results.
| Guest Sender | Pay per message platforms | Hotel email marketing | |
|---|---|---|---|
| Cost per message | No per message cost | A charge for every delivery | Low, but rarely read |
| Message readership | Several times more than email | High, paying every time | Low on average |
| Audience | Guests with real opt-in | Depends on each platform | Cold or outdated lists |
| Guest replies | Handled by WhatsMinder instantly | Depend on your team | Rarely arrive |
| Number protection | Safe Pace included | Left to the hotel | Not applicable |
| Personalization | Name and up to 5 variants | Varies by plan | Generic templates |
Frequently asked questions
Who can I send a campaign to?
How much does each message cost?
How many messages go out per day?
What happens when a guest replies?
Can I send photos or videos?
How does a guest opt out?
Talk to your guests without paying for every message
Book a demo and watch Guest Sender run a campaign with the audiences from your own CRM.