How to launch your first WhatsApp campaign in one week
Launching the first WhatsApp campaign of your hotel does not require an agency or a month long project. It requires one week with one clear step per day. This plan assumes you use Guest Sender, but the principles, permission, calm and measurement, apply to any serious operation.
Day 1: verify your number is ready
Before the first campaign, the number of your hotel needs 7 days of activity and 15 real conversations with guests. If your number has been handling bookings for months, it qualifies with room to spare. If it is recent, this is the moment to let it talk: answer inquiries, confirm arrivals, resolve questions. The warm-up is not a formality: it is what makes your number credible.
Day 2: define the goal and the offer
One campaign, one goal. Filling the slow weeks of next month, announcing the new restaurant, reactivating the guests from last year. Write it in one sentence before writing the message. If the sentence needs the word “and”, it is two campaigns.
Day 3: build the audience in the CRM
- Open the tags of your CRM Hotelier and pick the segment that matches the goal.
- Watch the live count: for a first campaign, a small and well chosen segment wins.
- Save the audience with a clear name; you will reuse it.
- Remember: only guests who already wrote to your WhatsApp qualify. If the count looks low, that is your real opt-in base, and it is the one that works.
Day 4: write the message and its variants
Write the message the way you would write to a guest you appreciate: their name, a concrete proposal and one single call to action. Then write up to 5 variants of the same message, with different words and a different opening. Pick a real photo or video of the hotel. Avoid emphasis in capitals and grand promises: the channel rewards what sounds natural.
Day 5: walk the wizard and schedule
The 3 step wizard takes you through audience, message and confirmation. Review the summary calmly: the final count, the variants, the media. When you confirm, the Safe Pace takes over: 44 messages a day, one every 15 minutes, from 8 in the morning to 7 in the evening local time. If your audience exceeds the daily quota, the campaign spreads itself across several days.
Day 6: handle the first replies
Replies start arriving the same day. The artificial intelligence receptionist answers them on the spot and the campaign marks who replied. Your job for the day is to review those marked conversations: that is where the bookings in progress live, along with the questions that tell you what your guest cares about.
Day 7: read the numbers and decide the next one
- Sent and delivered: they confirm the base is healthy.
- Read: the proof that the channel works.
- Replies: your queen metric; each one is an open commercial conversation.
- Opt-outs: if they are few, you are on track; if they climb, review the relevance of the message for that segment.
With the first campaign sent and read, you already have the hard part: the system in place and the initial learning. The second campaign will take you an afternoon, not a week.
Talk to your guests without paying for every message
Book a demo and watch Guest Sender run a campaign with the audiences from your own CRM.